Roadside emergency
Broken down on the A3? We’re on our way.
The A3 generates a steady run of overheats in the Esher and Tolworth queues, pothole-induced suspension damage, and breakdowns on the fast Cobham-to-Guildford stretch. We cover the full Surrey length. Coverage: Kingston / New Malden through Esher, Cobham, Guildford to the Hindhead Tunnel.
Get to safety first.
Read the four steps below before doing anything else. If you can’t reach safety, dial 999 then call us.
What to do right now on the A3
- Pull onto the hard shoulder or into a lay-by if there is one nearby.
- On the dual carriageway section, never attempt a roadside repair yourself — wait for us, with hazards on.
- Tell us the closest junction or named slip (e.g. "northbound just past Esher Common") and your direction of travel.
- Stay out of the car, behind the barrier, until we arrive.
When you call us, have this ready
- Location: motorway, direction of travel, nearest junction or marker post.
- Vehicle: make, model, fuel type, and whether it will roll and steer.
- Symptoms: warning lights, noises, smoke, or a non-start? Helps us load the right kit.
- Phone signal: are you reachable? We’ll text you en route.
Need a hand with your car?
One number for MOTs, servicing, repairs and recovery — and a real person answers it.